No matter how good the care we provide for our pet cats, sooner or later they may run into a health problem — a bacterial infection, a bite wound or something less obvious where we notice our pet is hiding or not eating or drinking water regularly. When this happens prompt veterinary attention may head off a bigger (and more expensive) health issue down the road. Yet for many, prompt veterinary care is not an option — their budgets simply don't stretch that far. If you have a sick or injured cat that needs minor veterinary attention (excluding medical emergencies, dental procedures, parasite infestations and chronic conditions such as kidney disease, hyperthyroidism and diabetes), we may be able to help.
To qualify, you (and your cat) must meet all of the eligibility requirements of our spay/neuter program and — in addition — be a food stamp recipient. Your cat must already be sterilized. And you – or anyone in your household – may not have sought veterinary help from us before — as this is a one‐cat, one‐household, one‐treatment program.
To apply, call us during our weekday business hours to complete a brief telephone application and then text us a face photo of your cat and a photo of the front and back of your EBT card (clearly showing your name on it). If we can approve the package, we’ll authorize you to set up an appointment at one of our participating vet clinics. Please do this immediately as it may take a few days to get in and the voucher is only good from 10 days of the date you apply. Not all of our clinics service this program. Call us with the clinic’s name and the date and time of your appointment and we’ll fax them a veterinary care voucher in advance.
Initial Examination Cost. The cost of the initial exam (and any necessary minor tests) are paid in full up to a maximum of $300.
Treatment for Minor Health Issues. If the exam costs less than $300, any leftover money can be applied to the treatment of a minor health issue — one that when combined with the exam cost does not exceed $600. If the estimated cost is more than $300 but less than $600 you will need to make arrangements with the clinic for the overage — so make sure you receive an estimate before authorizing treatment. If it’s less than $300 the balance is not applicable to other products or services, nor can it be applied at a later date to another episode.
Treatment for Major Health Issues. If the clinic estimates the cost to examine and treat your cat will exceed $600, we will still pay the examination cost as described above, but that is all. We are unable to pay for any portion of the treatment cost of a major health issue even if the exam is less than $300. If you opt to go ahead with treatment, you will need to work through a different organization that does help with major bills, apply for a Care Credit card, or secure funding from others. The clinic may have suggestions for you.
Sterilization costs. The voucher may only be used on a cat that has previously been sterilized. In some instances, we may waive this, but only if the sterilization can be done at the same time as the treatment. We’ll provide a separate voucher to cover the full cost to fix your cat so it won’t impact the funding for the medical condition.
Euthanasia. We do not issue vouchers for euthanasia. But ‐ if in the sole opinion of the attending veterinarian your cat is in unrelenting chronic pain that would require lifelong pain management — the clinic may call for a waiver so that your cat may be humanely euthanized. We do not include cremation.
Voucher Exclusions. The voucher may only be used by the caregiver and cat referenced on the voucher and excludes (1) services and supplies not involved directly in the treatment of the illness or injury, (2) work done or paid for before the voucher is issued and (3) work done more than 10 days after the application was first submitted.